Stellen Sie Fragen und erhalten Sie Antworten von erfahrenen Benutzern, Heads up - Internet Explorer is no longer supported, Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. Browse TomTom support FAQs and videos, the TomTom Discussions forum and product manuals, or contact support. Unser Fokus liegt jetzt darauf, unseren Online- und Chatsupport zu optimieren. Lifetime is the useful life of the device, which means the period of time that TomTom continues to support your device with software updates, services, content or accessories. password. Klicken Sie oben rechts auf unserer Support-Seite auf Anmelden, um sich anzumelden oder ein Konto zu registrieren. Our support lines are closed on the 25th of December due to public holidays. The User's satnav might be affected by the GPS Week Number Rollover. By (i) submitting any order for, purchase of or other form of obtaining of a Product, Service, or App, and by (ii) using, and/or accessing any Platform, Service, or App and by (iii) creating an Account, The User accept and are bound by these Terms and Conditions and any amendments and additions to it. You can call TomTom at toll free number, write an email, fill out a contact form on their website www.tomtom.com, or write a letter to TomTom International BV, Oosterdoksstraat 114, Amsterdam, The Netherlands, 1011 DK. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. A number of TomTom devices and smartphone apps come with Lifetime Services. Chat is open between 09:30 and 18:00 EST. Find out when the TomTom Terms and Conditions apply and what they cover. Contacting TomTom - by phone or otherwise. We may link support history and communication to your TomTom account and could retain copies of conversations for the establishment, exercise or defense of legal claims for at least 15 years. Chat is open between 09:30 and 18:00 EST. Our support lines are closed on the 25th of December due to public holidays. Wenn Sie mit einem Supportmitarbeiter sprechen möchten, warten Sie kurz, bis die Schaltfläche Kontakt aufnehmen angezeigt wird. Have the worst customer service ever, Customer service, Whole support experience, No reason to purchase a tomtom no customer service, Turnaround time and return. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Create a TomTom account. Unser Chat ist von 09:00 bis 17:30 geöffnet. Today company sells its services and devices in more than 40 countries and provides maps of more 104 countries. Rights Reserved, You Are About to Contact PissedConsumer.com, “My new Go Premium X sat nav 3months old has just stopped working either in the car or conected to the mains power.”, “I want to return a recently bought item and need rerturn label”, “Cancel order contacting credit card company never received package”, “Problem with activation live traffic”, “Dont have tracking number for an order”, “Iwant to know where my new sat nav is as it still has not arrived”, “Device will not add to my account, newly purchased speed camera updates not accesible, and TomTom cannot update”, “Why are you taking £2.99 from my PayPal account”, “I would like to TALK TO SOMEONE from tom tom castomer service”, https://uk.support.tomtom.com/app/answers/detail/a_id/9741, http://www.tomtom.com/en_gb/legal/terms-and-conditions/. Contact us By submitting your contact details to TomTom, you agree that we can contact you about marketing offers, newsletters, or to invite you to webinars and events. This section explains how to order a Product and/or Service through TomTom directly, what and how The User pay for it and how it is delivered to The User of company services TomTom offers Products and Services via TomTom Websites, Platforms and Apps. Once The User's claim has been submitted, Website will provide The Client with an authorisation number for the return within 2 business days of submitting the claim. If The Client's product has been damaged in transit The User must report it to Website within 24 hours of receiving the product. Gps Navigation System, 1515m Gps Navigation System, Account, Pros: Companies are selected automatically by the algorithm. Talk to Bongo The TomTom Digital Assistant Get in touch Contact us Live Chat Chat is currently closed. Submit The User's claim for a refund. The next best way to talk to their customer support team, according to other TomTom customers, is by calling their +44-845-161-0009 phone number for their Customer Service department. Our support lines are closed on the 25th of December due to public holidays. TomTom is the largest fleet management solutions provider in Europe. Our support lines are closed on the 25th of December due to public holidays. Do you have something to say about TomTom? Wir können sowohl Ihre als auch unsere eigenen Kosten reduzieren, indem wir uns darauf konzentrieren, besseren Onlinesupport anzubieten. Nach der Anmeldung klicken Sie unten rechts auf der Seite auf Support kontaktieren. Dezember 2019 wegen Feiertagen geschlossen. When contacting TomTom support it generally helps to understand the priority and the product impact of the issue. Some guidelines will help to set this. Talk to Bongo The TomTom Digital Assistant Get in touch Contact us Live Chat Chat is currently closed. If The User of Website do not report the damage to www.tomtom.com within the indicated timeframe, Website may not accept the return. Wenn Sie uns online kontaktieren, haben wir Ihre Informationen sofort zur Hand und können uns schnell einen Überblick über Ihr Konto verschaffen und Sie so besser unterstützen. Unser Chatbot empfiehlt Ihnen dann hilfreiche Artikel. New user? TomTom was founded in 1991. You can unsubscribe at any time by the link included in our emails. Copyright © 2020 TomTom International BV. In the case of automated and semi-automated vehicles part of the TomTom … Chat is open between 09:00 and 17:30 BST. We also show the fastest phone numbers, email addresses, wait times, and the way to contact TomTom for the highest quality customer care Email us How can we help? What happened? If wish to speak to a support representative just wait a few seconds and then click Get in touch when the button appears, and you will be presented with the available contact options. These Products and Services may contain or consist of TomTom Content and Third Party Material. Technischen Support per Telefon bieten wir nicht mehr an. All rights reserved. We would love to help, but in that case you would be better off talking to Customer Support: Wir bei TomTom helfen Ihnen gerne, sich zurechtzufinden. TomTom products include portable navigation devices, in-dash infotainment systems, fleet management solutions, maps and real-time services, including the award winning HD Traffic. What does “lifetime” mean? Email us How can we help? Der Onlinesupport ist sicher und schnell. Provide the order number and serial number. Chat is open between 09:30 and 18:00 EST. Email us How can we help? The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact TomTom in an easy-to-use summary, as well as a full comparison of the 4 ways to reach TomTom, compared by speed and customer recommendations. Product itself was very useful when i could get updates, Actual unit works, Works, Price, Nil, Cons: Pissed Consumer © 2020 All There are 4 ways to reach TomTom across 3 communication modes: phone, web, twitter. TomTom technologies are used by 150,000 professional drivers. Wir bieten über die folgenden Kanäle Support an: Die Mitarbeiter der TomTom-Kundenbetreuung sind alle sehr freundlich und keine Bots. Manage The Client's routes and view traffic information. TomTom does not provide customer service by email, but does provide it by phone. Chat is open between 09:00 and 17:30 BST. Damaged on the 25th of December due to public holidays Verwenden Sie weiterhin die Kundensbetreuungsseite folgenden support... Studies email address time by the GPS Week number Rollover of resolved issues, of..., um sich anzumelden oder ein Konto zu registrieren 48 hours unten rechts auf der auf... Calculated using a mathematical algorithm that evaluates the information in your profile find when. 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